Contact

One inbox, read by a human. We aim to reply within two business days.

Support

Email ran.gray.james@gmail.com for anything: bugs, questions, feedback or ideas. The support page solves the most common issues in under a minute, and bug reports work best with the app’s redacted diagnostics export (details below).

What to include

What you expected and what happened instead
Your iOS version (iPhone Settings → General → About)
The app version (Time Debt → Settings → About)
Optionally, the redacted diagnostics export from Time Debt → Settings → System Health — it contains component events only, never app names, usage content or personal data

Privacy note: please do not send screenshots or descriptions of private content (messages, health information, other people's data). We never need them to help you — and we would rather not hold them.

Privacy questions

See the privacy policy and privacy choices first — most answers are there. Anything else: email ran.gray.james@gmail.com with the subject “Privacy”.

Press

Facts, story and assets are in the press kit. Interviews and questions: ran.gray.james@gmail.com with the subject “Press”.

Billing

Payments and refunds are processed by Apple, so refund requests go through reportaproblem.apple.com — we cannot see your payment details or issue refunds ourselves. Not sure whether something is a billing issue or a bug? Email us and we’ll point you the right way.